Effective Date: January 1st, 2025

Thank you for visiting CargoTechs (“we”, “our”, or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cargotechs.com, use our services, or communicate with us.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect
   • Personal Information: Name, email address, phone number, company name, shipping and billing addresses, payment information.
   • Shipping Details: Cargo details, pickup and delivery addresses, shipment tracking information.
   • Account Information: Login credentials, user preferences.
   • Technical Information: IP address, browser type, device type, operating system, access times, pages viewed.
   • Communications: Any correspondence you send to us via email, phone, or website forms.
2. How We Use Your Information : We use your information to:
   • Provide, operate, and improve our shipping and freight forwarding services.
   • Process shipments, payments, and transactions.
   • Communicate with you regarding services, updates, and promotions.
   • Respond to your inquiries and customer service requests.
   • Maintain security and protect against fraud.
   • Comply with legal obligations.
3. Sharing Your Information : We may share your information with:
   • Service Providers: Such as payment processors, logistics partners, and IT support providers, to deliver our services.
   • Affiliates and Branch Offices: To facilitate international shipping and coordination.
   • Legal and Regulatory Authorities: If required by law, regulation, legal process, or governmental request.
   • Business Transfers: In case of a merger, acquisition, or sale of assets.
   • Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. Cookies and Tracking Technologies : We use cookies and similar tracking technologies to:
   • Understand and save user preferences.
   • Track website traffic and interactions.
   • Improve the user experience.
5. Data Security
   • We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
   • Depending on your location, you may have rights to:
   • Access, correct, or delete your personal information.
   • Object to processing or request restrictions.
   • Withdraw consent at any time.
   • Lodge a complaint with a supervisory authority.
7. International Data Transfers
   • As a Canadian company with operations in multiple countries, your information may be transferred to and processed outside of your country of residence.
8. Third-Party Links
   • Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.
9. Children’s Privacy
   • Our services are not intended for individuals under the age of 18.
10. Changes to This Privacy Policy
    • We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. SMS Terms & Conditions
    • SMS Consent Communication:
      The information your phone number obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
    • Types of SMS Communications:
      If you have consented to receive text messages from Cargo Technologies Inc. , you may receive messages related to the following:
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Example: “Hello, this is a friendly reminder of your upcoming appointment with Mr. John at Main Office on August 24, 2024 at 11:30 am . You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”
    • Message Frequency:Message frequency may vary depending on the type of communication. For example, you may receive up to [3] SMS messages per week related to your appointment.
      Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
    • Potential Fees for SMS Messaging:
      Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
    • Opt-In Method:
      You may opt in to receive SMS messages from Cargo Technologies Inc. in the following ways
    • Verbally, during a conversation
    • In writing by email to : info@cargotechs.com
    • Opt-Out Method:
    • You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
    • Help:
      If you are experiencing any issues, you can reply with the keyword HELP.
    • Additional Options:
    • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
    • Standard Messaging Disclosures:
    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our Privacy Policy page.
    • Message frequency may vary

       

12. Contact Us

Cargo Technologies Inc.
200-350 Burnhamthorpe Rd W.,
Mississauga, ON L5B 3J1, Canada
Phone: +1-888-700-8009
Email: info@cargotechs.com